Your personal information matters greatly to us at 55ok. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.
55ok is a trusted online gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh. We understand how valuable your personal information is, and we take every precaution in how we collect and use it.
This Privacy Policy ("Policy") explains what personal information 55ok collects, why it is collected, how it is used, and how it is kept secure. This Policy applies to our website, mobile app, and all related services.
Our Privacy Policy is built to follow international data protection standards. We believe transparency is the foundation of trust — so everything is written in plain, accessible language.
55ok collects several types of information. The table below provides a full breakdown:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser type, device model | Automatic |
| Gaming Information | Betting history, win/loss records, favorite games | Automatic |
| Location Information | Approximate location (via IP) | Automatic |
55ok collects information in the following ways:
We never collect information from your social media profiles or personal devices without your permission. Data collection is always transparent and purpose-driven.
55ok uses the collected information for the following purposes:
We never sell your information to advertisers or use it for irrelevant marketing.
The 55ok website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the site function properly.
Types of cookies we use:
You can control or delete cookies through your browser settings, though doing so may disable some site features.
55ok uses industry-standard technology and practices to protect your information:
Please note that no transmission over the internet can be guaranteed to be 100% secure. Keep your account password strong and never share it with anyone.
55ok does not retain your information longer than necessary. The general policy is:
Once the retention period expires, data is permanently and securely deleted to prevent any possibility of recovery.
As a 55ok user, you have the following rights regarding your own information:
You have the right to know what information we hold about you and to receive a copy of it.
You can contact support to request correction of any inaccurate or incomplete information.
You may request deletion of your information where no legal obligation requires us to retain it.
In certain circumstances, you may request that processing of your data be restricted.
You have the right to receive a copy of your information in a standard format.
You can opt out of promotional messages at any time.
To exercise these rights, contact our support team. We will respond within 30 days of receiving your request.
55ok strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.
Age is verified at registration, and additional verification may be requested in suspicious cases. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you believe a minor is using 55ok, please notify our support team immediately.
55ok reserves the right to update this Privacy Policy at any time. Any changes will be published as a new version on this page, with the update date noted at the top.
Registered members will be notified of significant changes via SMS or in-app notification. Continued use of the platform will be considered acceptance of the updated policy.
If there are significant changes to how we use your personal information, we will seek your separate consent.
For any questions, complaints, or requests regarding our Privacy Policy, please contact us:
We aim to respond to all privacy-related requests within 30 business days of receipt. Complex matters may take additional time, but we will keep you informed.
For more details, please visit our Terms and Conditions and Responsible Gaming View page.
We believe in actions, not words. Every piece of information you share with us is held in trust.
All your data is protected with 256-bit SSL encryption — the same standard used by banks and government agencies. Security is ensured at every step, from data transfer to storage.
55ok never sells your personal information, shares it with third-party advertisers, or discloses it without your consent. Your data, your control.
Every step of the identity verification process is clearly communicated. You are informed upfront about what data is collected and why — there is no hidden data collection.
Only authorized and trained 55ok staff can access your information, and only when necessary to provide services. Every access is logged and regularly audited.
Where no legal obligation applies, you may request that your information be deleted. Requests are processed within 30 days.
Independent third parties regularly audit 55ok's systems to identify vulnerabilities. Any issues found are resolved promptly to ensure your information remains secure at all times.